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Ottawa's most thorough carpet cleaning ever - or it's free!

Check out what my clients are saying about our work!

Do you know any of these folks?

“On Nov. 17th your guys came in to do what one of them told me was your 7^th cleaning with us.  Wow!  Where does the time go?  As usual, the work was done perfectly and our carpets and 2 lazy-boy chairs continue to look brand new.  Your employees are very thorough, very pleasant and very professional.  I have no hesitation in recommending you and your company to my friends.

I also continue to enjoy the newsletter that you send out.  This is no small amount of work and it shows the care and interest you have in your clients.

One of my best memories is the emergency cleaning you did for me at my father's house  in 2004 during the last year of his life.  You came almost immediately when I called and explained the problem.  Not only that, but you were so very understanding and compassionate at what was a greatly stressful time.  You do take care of more than carpets and upholstery!”

Janet Laba, Centrepointe

“We were looking at buying a home and the current owners are smokers. We could smell it when we visited the home.Thanks so much for answering our questions on this and making us realize that there is so much more to this cigarette smell problem than just carpets. We have since been looking into what the implications might be. Not a small problem for sure! We really appreciate your help-- you are a true professional! We won't keep you a secret!!

Thanks again!

Natalie, Bridlewood

Hey Bruce:  The carpet cleaning must have cost you a lot more than the attached invoice!  Everyone says the carpets here look brand new! :) Thanks very much for the great work. Really appreciated!

Thanks very much

Rob Huehn

Vice President of Services Zentra Computer Technologies Inc., Kanata

“I wanted to pass along a carpet cleaning recommendation:

               Last Friday, our sometimes loveable yellow lab did some counter surfing when we weren't looking. He ate a full pack of Costco cookies (yes, the good ones with three varieties of chocolate!). Well those didn't sit so well and he was feeling the effects all day Saturday. He made a horrible mess in our house - the most horrible kind of mess - and we immediately knew to call in reinforcements! Within a few short hours, Bruce Bolton was there to save the day. Our carpets look and feel brand new again. That comes as no surprise to us given that this is our third time using Bruce's services. It certainly won't be our last.

               So if you're looking for a carpet cleaner I can't say enough about Bruce... We've used other services in the past but they just don't compare. I do know that Bruce has helped out many families in Central Park in the past, but we've had enough turn over in the last few years that I thought I would put his name out there once again. Please check out http://www.idealcarpetcleaning.ca for his contact details.”

Alan D'Souza, Central Park

               “Having run my own business for the last 13 years, often people take the time to complain, but few take the time to say thank you....so with that in mind..I just had to say thank you for yesterday.  The

service was professional, quick and easy.  The results....WOW...like the last twelve years of spills

and dog mishaps on the carpets never happened.  They honestly look like new carpets.  I am pleased

and amazed.

               Thank you for such great service and for surpassing my expectations with the results.”

Bill O’Brien, Central Park

Bruce,

Just LOVE your newsletters.  I bring them home and everyone reads them! I put them on our lunch desk at work.  Thanks for all your efforts!

Susan Giles

“Just wanted to say that we were so pleased with your service. Your employees were professional and hard working and did an amazing job! My husband who suffers from allergies has felt so much better since getting our carpets and sofa cleaned! Thank you so much for doing such an amazing job and for treating your customers so well. I have to say I have never had a company reward me so well! Thanks again!”

Alison Gunn, Barrhaven

“After a thorough clean, all traces of our little dog’s mishaps were gone!”

Ron & June Hodge, Gloucester Glen

“Thanks Bruce.  I have referred two people to you and sang your praises - also how pleasant

and knowledgeable the two young men (Sitha and Jamie) you sent to do the work were. 

All the Best,”

Richie Allen, West Centre Town

“I am pleased that you seem to care.  You were always on time and very thorough.  Thank you for cleaning all my small mats without being asked.  Good pricing.  Very professional.  You gave my carpet and upholstery the most thorough cleaning I’ve had”.

Debra, Rockcliffe

“Bruce: Thanks again for everything.  Simply Fantastic!

--Colin Murty, Mooney’s Bay

“Hi Bruce:  I wanted to let you know that Lyon and I are so happy with the job you did on our carpets.  We are delighted.  No one has ever gotten the rug in the office clean before, and I mean that sincerely.  We have tried many companies, and tried ourselves, but to no avail.  Thank you so much for the excellent work and the professionalism shown by yourself and your employees.  We will make sure to give your name to anyone we know who needs their carpets cleaned.”

Marsha and Lyon, Nepean

“I appreciate the work that your technician performed.  The carpets are like new!  I’m sure the reduction in pet hair and dander will help us all breathe a little easier.  I will be sure to keep your number and forward it to anyone who needs your services.

I’m very satisfied with the results and I look forward to the next time.”

Sharon Vanderpool, Blossom Park

“I want to thank you and your staff for a wonderful job on the carpet cleaning in the basement area of our previous home on Trim Road!  We were very satisfied with the results and the new owners are as well.  We will definitely be using your service again in the spring when we must have the carpets cleaned in the house that we are renting while our new home is being built. 

I received your newsletter today.  Thank you.  Please note our new address.”

Debby S., Orleans

“We just knew the service would be excellent because we had you before.  You gave us an extremely thorough cleaning job.  Bruce and Ben were on time and otherwise courteous and throughout their time in our home.  We really appreciate how knowledgeable they are and what a thorough cleaning job they always do.”

Andrea Woolner, Greely

“Thank you so much for doing such a great job cleaning our carpet and for delivering it back on Good Friday, before our guests arrived.  Much appreciated.”

Laura R, Ottawa West

“Thank you again for a wonderful job, the young men who were here did a great job, I was very impressed by the "team leader”, Sitha, who has been well guided by you, he was personable in a way that reminded me of you!”

Elizabeth Egglefield, Kanata Lakes

“Thank you Bruce…I have told all my friends that my carpet looks just like it did when I moved in eight years ago!”

Lynne Harris, Kanata

“We are pleased to add Ideal Carpet and Upholstery Cleaning to our list of trades.  Ed at Karpet Kare has been sending him when we need stains removed.  He is reliable, affordable and does great work.”

Jenny, Richcraft homes, Kanata

“Thank you!  The Metro carpets look fantastic.   You did an amazing job!”

Susan Giles Barnes, Metro News

“What I enjoyed most about your service was the detailed effort you made in cleaning my carpets and upholstery.  My furniture has been revitalized.  Excellent job!”

--Wally Rein, Orleans  

“You and your team did such a great job cleaning my carpets that I need to e-mail you this testimonial.  You were on time for the estimate and the cleaning.  My carpets are 15 years old and you made them look as if they are 2 years old.  I could not believe my eyes that all the stains and dirt came right out.  I was also in disbelief when you came out the next day to touch up some areas for free.  You are the best contractor I have ever had come to my house.  I have already recommended you to all my friends and family.  –Vaclav Holy, South March

“Bruce did an amazing, thorough and meticulous job.  This cleaning is by far the most thorough cleaning that I have ever had.  It removed stains I thought would never be cleaned.  My carpet looks and smells brand new.  Without a doubt I will be only using Ideal in the future and will be recommending you to all my associates and friends”

--Myrna English, Orleans

“Once again, I want to thank you for coming to my home and giving my carpets their spring ‘perk-up’!  They look wonderful and the house smells so fresh.  The recliners look wonderful too, especially the older one.  It looks just like new!  What would I do without your regular visits?  I also want to tell you how much I enjoy “Healthy Home News”.  It takes a lot of work to put a newsletter together and I do appreciate your efforts so much.  It is a very informative package and I have kept all of them!”

--Janet Laba, Centrepointe

“Ideal Carpet Cleaning is the best carpet cleaning company ever by far in my house!  I will never try anyone else.  Plus they do not have harmful chemicals which, for me … they are WINNERS!  I enjoyed Bruce’s friendly disposition.  He cleans my carpet like no other.”

--Kim Masse, Orleans 

“Here’s what I enjoyed most about your service:  It was such a big job but there seemed to be so little disruption.  All of the equipment was so well organized.  Everything was so professionally handled.”

Last fall I had a rather nasty emergency cleaning job that you did so very well.  You were there so quickly and you were also very understanding of what was an upsetting time.  Your calm, friendly personality and your professionalism are greatly appreciated. 

--Janet Laba, Centrepointe

PS:  “I just wanted to tell you that last evening I took advantage of your wonderful gift certificate to Bella’s Bistro.  A friend of mine and I went (kind of a girls’ night out).  It was out-of-this-world!  We had been there once a long time ago and I had forgotten how terrific it is.  If you ever go there, I highly recommend the chicken with the porcini mushrooms in the cognac cream sauce!  We are looking forward to seeing you again in the fall to baby our carpets.  I am still handing out your coupons to people.  Cheers.”  Janet Laba

“Our phone conversations caused me to have high expectations.  Your knowledge and experience—it showed.  It made me quite happy to unleash you upon my carpet and couches.  I knew it would be an excellent job;  I can tell you take pride in your work.  You’ve been a delight to deal with:  polite, very professional, accommodating to my schedule as best you can…and full of helpful tips and info!  Next time bring a business card or two.  But I really can’t think of anything else you could do to improve your service, it was so good.”

--Gael Spivak, Hunt Club Estates

“PS:  I want to tell you that I sent out an email to 22 people I know, to tell them I was very happy with your work and service”

“The cleaners were extremely polite and happy to answer all of my questions.  You were referred to me by my Dad.  You were on time, professional in your manner and able to meet my expectations—except—that one of the cleaners (who was otherwise fantastic) wore shoes inside after the cleaning, even in our bedroom.  We don’t ever wear our shoes in our house and don’t like others to.  Booties or sock feet appreciated!  A.W., Greely

(New work policy:  We now bring along indoor shoes for use during cleaning.  Street shoes stay at the door.  I appreciate the helpful input.)

“We were delighted with the service your company provided!  The carpets look like new and everything was taken care of, corner to corner.  Very professional cleaning and we will definitely recommend your company to our friends!  The newsletter is a very nice touch also.  And thanks to Deb Burgoyne for her referral.  Many thanks! 

--Patricia Scrim, Kanata

“Both Ben and Mark were very professional in their approach.  I was impressed with their promptness, their good will and how courteous they were.  Please keep doing what you are doing.  You truly exceed my expectations.”

--Henri Habib, Orleans 

“Thank you for cleaning my carpets today. Your 2 men did a fantastic job and were very professional with their service. I would definitely recommend you and use you again".

--Derry & David Cullwick,  Royal Lepage Performance Realty

“Ideal Carpet & Upholstery Cleaning is the BEST company I have ever had.  They removed stains from my carpet that at least two other companies left.  They are friendly and courteous!  Thanks for the great job.”

--Brenda Kucharik,Orleans

“Bruce, Thanks for your promptness, your attention to details (like the cats), and what looks like a very good job!”

--Heather S.,Central Park

“My mail has just arrived with your gift certificate for Bella’s Bistro.  This is one of the nicest business gestures I have ever received.  I thank you very much and I look forward to having dinner there in the very near future.  Best wishes for your continued success in your business venture in Ottawa.”

--Margaret Waters,Nepean

"I couldn't believe you got all those stains out!  You exceeded my expectations.  Fantastic job.  Thanks!"

--Gloria Gorman

“I prepared such glowing comments about the fine job you did in cleaning my carpets.  I even had them sealed in an envelope for mailing.  Wouldn’t you know it—my little spaniel Annie shredded it!  I just wanted you to know that I am so very pleased.”

--Corinne Dodd,Manotick

“You were prompt when appointments were made.  I also found you professional in your manner, neat and courteous.  This carpet cleaning is the most thorough cleaning we’ve had.

--Betty Crossman, Blackburn Hamlet

“What we enjoyed most about your service was your knowledge and obvious interest in your work.  We’ve dealt with many jobbers in the past few years and there seems to be a lack of commitment in their work.  As an example, we were pleased that you cleaned beneath the two trunks in the basement and cushioned their steel corners with styrofoam pads against the wet carpet.  We’ll recommend you.  You exceeded our expectations.”

--Ingo Ermanovics,Grenfell Glen

“No improvement is required—you were great!  What I really enjoyed was that you were on time, thorough and professional.  The cleaning was done exceptionally well.  I will have no problem in referring you to others.

--Toni Comtois, Havenlea, Nepean

“I am a previous client.  I was pleased with your cleaning of the rental townhouse that my son was moving into.  And now you’ve given my own house the most thorough cleaning ever.  You exceeded my expectations.”

--Cheryl Cole,Orleans

“Bruce, you are friendly and personable.  No improvement is possible—it is the best cleaning ever!  I have had my carpets cleaned several times by other companies.  This is the first time they look like the day I bought them.  Please sign me up for the Stay Clean Maintenance Plan where I’ll get half price cleaning every six months.  I will remain a faithful customer.”

Fern Donnelly, Blackburn Hamlet

“We enjoyed your professionalism.  You were able to get out a stain, which really bothered my husband!  You couldn’t get it at first, and then my husband thought it might be rust—so you ran right out and got the specific cleaner and re-did the spot again.  …It was GONE!  You exceeded my expectations.  Absolutely, you gave our carpet the most thorough cleaning ever!

Natalyee Smith,Orleans

“I enjoyed your friendly ‘spirit’, the cleaning itself, the punctuality, the honest effort.  I was happy with the real effort to eliminate existing pet stains (old!!).  As well you, Bruce, came back personally to do some touchups. You ask how you can improve on your service in your next visit.  I say, “what is, is perfect?”   

--Greer Gardner, Stonebridge

"Bruce, I was very pleased with your service.  As you know, my home renovations generated a huge amount of dust and dirt.  You did an excellent job on my carpet and furniture.  Many thanks to Rob and yourself"

--Jeannette MacIntyre

“What I enjoyed most was your no-pressure service, your thoroughness and your giving me a next-day appointment.  You exceeded my expectations.  Want to improve your service?  Next time bring me a bottle of wine—just kidding!”

--Corrie Weber,Manotick

“Bruce, you were on time, professional and friendly.  I love the fact that a high-pressure water treatment leaves no chemical smell or residue in the air, as I have asthma and allergies.  How thorough the cleaning was!  My walking areas were very dirty but looked like brand new when you finished cleaning.”

--Cathy & George German, Beacon Hill North

“What I enjoyed most was your promptly returning my phone call and the fact that you could give me an immediate appointment.  You were polite, clean, quiet and friendly.  This is the best the rug has looked after a cleaning.  In fact it looks GREAT!”

--Yvette____________,Manotick

“You were referred by my friend, Cathy German, but I also received your flyer. We enjoyed having you in our home.  You provided courteous, professional service.  There were a lot of ‘dog’ marks, which clean up beautifully.  You’re “man’s best friend’s” best friend!”

--Elizabeth Griffis,Rothwell Heights

“I particularly liked having the cleaning process and expected outcome well explained and knowing that you would follow up if there are any problems.  Everything was done exactly as promised—no mess, no furniture left askew, no feeling of intrusion of privacy or concern about trustworthiness.  Thanks for being so friendly and professional!”

--J. ____________,Mooney’s Bay

“Our carpets were 20 years old and had never been cleaned!  You did a wonderful job.  Thoroughly professional.  And the results were better than expected”

--Gordon Kurtz,Orleans

“I received a flyer and decided to give you a try.  I found that you were on time, professional and courteous.  You gave my carpets the most thorough cleaning ever!”

--Mary Peer, Pine Glen

“I am very happy with how clean and fresh my very light carpeting looks.  I found you to be very professional in your manner and a very pleasant person.  You exceeded my expectations.  Keep up the high standards in your work.”

--Florence Paterson,Arlington Woods

“I liked the fact that you gave us an accurate quote, no fuss.  Very pleased”

--J&S    ___________________,Country Place

“We are repeat clients.  The first time you came you gave me good advice and a very thorough carpet cleaning.  With our 2 puppies having accidents, the carpets were in great need of cleaning.  I was amazed at how clean and fresh smelling everything was when you had finished.  With having a wedding coming up last year, we needed a good cleaning.   There is no comparison in your cleaning to others I have used in the past.  Most definitely, you treated us in a professional manner and your cleaning is far superior!

--Judy Hosking, Briar Green*

“Our dog had been very sick on the carpet.  We thought we would have to take it out and replace it.  Bruce, you did a fabulous job on it!  Very thorough job.  Carpet looks fabulous!!”

--M.  ______________, Beacon Hill North

“You lived up to your promise.  Carpets are exceptionally clean, all stains removed.”

--Jane Melloul, RockcliffePark

“When you cleaned my carpet I was happy with your care in handling my furniture.  You have a friendly and courteous personality, enhanced by expert knowledge and technical skills.”

--Gloria McKenna,Graham Park

“It was nice that you came to see us beforehand to talk and land the job, as well as giving an estimate.  We were particularly happy with your care, speed and efficiency.  We were comfortable having you in our home.  It was much appreciated that you called ahead to say that you would be a little delayed in arriving.”

--Gail Clarke,  Island Park area

“I am a participant in the “stay clean” program.  Bruce comes back every 6 months to maintain my carpet.  My carpet is 12 years old and has gone through housefuls of teenagers, puppies and, now, old dogs.  Thanks to Bruce and Ideal Carpet, the carpet looks fresh and new.  As well, I appreciate the recommendations Bruce offers on how to deal with particular stains or spills between visits.  He works quickly, unobtrusively and never leaves a mess.  I appreciate his professionalism, warmth and friendliness.”

--Shirley Schildkraut,Nepean

“I am happy that you were able to remove specific stains – carpets now look like new.  Your service is efficient, effective and professional.”

--Elaine _____________,Centrepointe

“You actually arrived early to do my cleaning.  You were very neat and courteous.  I was happy that your work professional, very clean, tidy.  Great job!  Thank you.”

--Joanne Taggart,Rockcliffe

“I was referred by a friend who was pleased with your work.  Thank you for being on time, neat and professional.  You met my expectations.”

--Carol Hutchings, Parkdale area

 “We are clients of yours from when you were cleaning in Halifax.  While in Halifax, we had held off cleaning our oriental carpet until we met someone we could trust.  You cleaned our broadloom first and we were so impressed we asked you to do the oriental carpet.  When we got it back, you explained how it was cleaned and we were delighted with the results. 

Moving to Ottawa, we were pleased that you had moved also because, now that we had experienced your work, no one else would meet our expectations!  We have found you to be service oriented, flexible and responsive to customer needs.  The quality of your work means no worry or second thoughts.”

Gina & Bruce Donaldson, The Glebe

“After you cleaned our carpet, it looked new.  The couch--which I thought was too old, used and abused to ever appear decent again—was totally rejuvenated, allowing us to continue using it for a while longer without being embarrassed.  We really appreciated your efficiency, professionalism and friendliness.  The information package you left was a nice touch.  You exceeded our expectations.”

Mary Corley,Dow’s Lake

“We found you thorough, knowledgeable, professional, hard working, quick to complete, careful and caring.  Pleasing as well was the fact that you stuck to your estimate, even with several attempts to remove (successfully) a stubborn stain in our carpet.  The two pairs of plastic shoe covers you left for us was a nice touch.  They allowed us free movement while the carpets were still damp.  Our newspaper-stained couch now looks like new as well.”

Arnold & Caroline Midgley, St. Laurent Blvd. N

“Excellent service.  A lot of time and effort was spent on all the carpets in my house.  I feel they are really clean now.  The truck-mounted system makes less noise in the house and there is no filling and emptying of tanks in the basement.  Very professional.  You exceeded my expectations.”

Pat Fleck,Centrepointe

“Bruce, I just read your latest newsletter, and I have to tell you, I love getting them.  I read a great deal for my job and also for my personal enjoyment, so I often ditch extra reading…but not your newsletter.  I always read it.

     I just love your newsletter.  It’s always full of fun and interesting stuff (I especially liked the origins of the province names in last month’s edition.  I’m going to send that to my Mom, who will enjoy that bit of info).

     I’ve done newsletters, and they are hard to do.  I’m really impressed with yours, because of its community tone (with the info pieces, as well as the testimonials, which I love to read.  I’m pleased to see that people were as happy with your service as I was).  And it’s just plain fun to get something from you.  I loved having you in my home and cleaning my carpets and couches.  It reminds me of the sort of service we just don’t get anymore — a people-oriented service that’s here to stay.  Good job!” 

Gael Spivak,Hunt Club

“You were referred to me by my sister.  Our carpets had not been professionally cleaned for a number of years.  You were able to remove all the stains—even candle wax!  Our carpets look brand new.  We are very pleased.  You even recommended a way to fix the carpet where we had spilled bleach.  You were extremely professional, friendly, not pushy, fast and reliable.

Cathie Whyte, Orleans

“I felt comfortable and relaxed with you working in my house because you took care with the work and with my furniture.  You were on time and professional in your manner.  My rug appeared as if it was finished, but it has come up looking very good.  It will have a few more years of use before it has to be replaced.  Just keep doing thorough cleaning!”

Phyllis Collins, Manotick

“It was nice to meet you.  I felt comfortable and trusted you to be in my home (with my dog!) without me.  I appreciate your personal service.”

Laura __________, Riverview

“Professional in your manner?  Yes, very much so.  You were not rushed, very thorough with attention to detail like corners and stairs.  I’m glad I could depend on you being on time.  I like your approach.”

Louise Hubert,  Beacon Hill

“Thanks Bruce!  I am most impressed with your manner and clever marketing.  Great clean too!  I was referred by a friend.”

N. ______________, Rideau Heights

“I really appreciated how quickly you were able to come and give me a quote and how quickly I could be scheduled in for the cleaning.  Thanks for your friendly service and the fact that I didn’t have to do anything.  You exceeded my expectations.”

Kathy Gerber, Craig Henry

“I appreciate that Ideal Carpet Cleaning is owner-operated, using top quality equipment/process.  You were very knowledgeable and professional, giving proper attention to detail.  I got the most thorough cleaning ever.”

Margaret Mills,Manotick

“I was particularly pleased with your attention to detail!  You even supplied extra pads to be used under the furniture.  As well you used carpet runners to protect my hardwood when moving your cleaning equipment in and out.  You were friendly, courteous, efficient, and thorough!  And you charged a reasonable price for your excellent work.”

Garry Gauthier, Grenfell Glen

“I received your flyer and decided to call you.  I am so glad I did.  For the first time I am happy with the cleaning and service I received.  You will be highly recommended.  I was really impressed with your great equipment.  The fact that you scrubbed the carpets before rinsing and vacuuming them (rather than soaking them).  I felt they were so clean once the job was completed.  The furniture you cleaned looks great too.  Thank you!”

Lorraine & Lloyd Spracklin,  Beacon Hill North

“Thanks for your care in moving my furniture and your thoroughness!  And your pleasant manner.  You are the best carpet cleaning company and you do the best cleaning.  I will recommend you to my friends.  I’ll use you to clean my income property too.”

Robert & Rita Cooke, Mooney’s Bay

“I enjoyed that you were courteous and I appreciate your professional attitude and workmanship.  You obviously care for your work.”

Reda Sedki, Orleans

“You were absolutely professional in your manner, and friendly too.  No cutting of corners (edges and sides of stairs).  You explained various stages of your cleaning (eg. ‘Now I spray on the

pre-spray’).

Bernhard Scherl,Blackburn Hamlet

“I liked that you worked steadily and efficiently.  You were on time, neat, courteous and professional

Gladys ______________Smyth Rd.

“Bruce, thanks for your newsletter.  In this compartmentalized society, it’s rare to see a blend of business and humour, wisdom and practical tips, as well as true caring between service provider and client.  Your newsletter provides all of these.  Thanks for sharing.”

Fran Doy,  Alta Vista

“I responded to your yellow page ad.  When you came to clean, I found you to be friendly and attentive.  You answered any questions I had regarding the cleaning process.  You explained how your equipment worked and how to care for spotting on my carpets due to residue left by my pets.  You were super with my curious animals.  A real gentleman who I felt comfortable having in my home.”

Donna Baxter, Bridlewood, Kanata

“You were very industrious and dedicated to the work at hand!  What was I pleased with?  Well, you name it:  equipment, etc; cleanliness, etc;  personality, etc.  You exceeded my expectations.”

John Davidson, Chapel Hill

“I was very pleased with the informative and efficient manner in which the service was provided.  I feel that my home was treated in a careful manner and that the cleaning itself was of a very high standard.  You were on time, moved necessary things;  you exceeded my expectations.”

Arlene Hensel, Orleans

“I received your flyer.  Great advertising!  Thanks for being on time and exceeding my carpet cleaning expectations.  My daughter, who did not want to have anything to do with mom’s clean-up request, arrived home after you cleaned the carpet.  With a great big smile she exclaimed, “This is the cleanest house on the block!”  Amazing.  Just a carpet cleaning can thrill a teenager!

Jacqueline Richards,Centrepointe

“Thank you so much for what you did.  No one would ever know that I spilled a glass of red wine on my beautiful new oriental rug.  And thanks for coming to my house on the very day that I called about this emergency to take care of it.”  Margaret Back, The Glebe

“It’s nice to see someone take pride in his work.  I enjoyed that you came on time for the price quote and for the actual work.  You gave a quote on the requested job without trying to sell me

something else.  Time was taken to accomplish a good cleaning rather than a speed race.  All in all I enjoyed the experience.  Thank you.”

B. A. ________________, Rockcliffe

“You were recommended to us by our neighbour, Stan Gowans so I had a good idea that your work would be good.  Well everything turned out super clean.  I liked that your were very fast and neat in your work.”

Gerald Thomas,  Qualicum

“Thanks for giving us a pleasant experience!  We responded to your flyer and asked for a price quote.  When you came to clean you exceeded our expectations.  Just a thought:  Seniors and disabled people have a difficult time removing the foam blocks from under the heavy furniture.   I like the clear plastic squares instead.”

D. B., Arlington Woods

“I got your flyer, then you came to clean next door and I saw your truck advertising.  Now you’ve cleaned for me too.  Great job – thorough cleaning.  Carpets sparkle.  You were prompt, quick.  Work done quickly but thoroughly.  Everything wonderful.”

Avia O’Connell, Arlington Woods

“Your cleaning appears to be well done.  It is a great improvement.  You were very helpful and courteous.”

P.    M_____________,Hunt Club Woods

“Thanks for your friendly, professional manner.  You were on time!  And honest about what I could expect, given the age and condition of my carpet.”

Sharon Halayko, Stittsville

“Every experience has been excellent.  We are on the Stay Clean Program, which means we get a cleaning every 6 months.  I love it!  You are always very flexible when booking appointments and it is something for me to look forward to every 6 months—a fresh, clean house!  My carpet is like new, and it really freshens up the house, which you wouldn’t think possible with two Great Danes.”

Phyllis Nadeau,Orleans

“Our home receives a lot of traffic – people and entertaining, not to mention pets.  With all that traffic comes spills and accidents.  After your specialized cleaning, our carpet has been restored to looking like brand new again!  I appreciate your attention to every detail and the fact that you left no harmful chemical residue or odors.  Thank you very much again for a fabulous job!”

Deborah Wheeler,Hillsdale

“We were very happy with how our Chinese rugs regained their original colours.  Also thank you for recommending Ed Bohonsuik of Karpet Kare.  He’s doing a great job of re-stretching our wall to wall carpets.”

Mrs. C. Cheney, Rothwell Heights

“You were on time, you did a great job and you respected my things!  My carpets have never had such a good cleaning.  I have used other carpet cleaning services and I was not pleased with the results.  I am super pleased with the results today.  Now I know how carpets should be cleaned and I will never use a discount service again.  Thank you very much for being so professional in your work!”

Doreen Blois, Windsor Park Village

“You were a little delayed in arriving.  But you called to let me know, so no problem.  You did a very thorough job.  My carpet was not too wet upon completion.  Thank you again so much for cleaning my entry area rug at no charge.  This was most kind of you!  I will certainly use your carpet cleaning service again and will recommend you to my friends and family.”

Laurie Rail, Manotick Station

“My carpets look brand new.  Thanks for your professional approach and your timeliness. This is by far the most thorough carpet cleaning I have ever had.  Bruce, you do an outstanding job!  I highly recommend you.”

Kris Sherry,Kanata

“Thank you for no surprises.  During your on-site estimate you gave a detailed explanation of your cleaning process and products along with a marvelous guarantee of satisfaction.  You exceeded my expectations.”

Jeannine Lawlor,Chapel Hill

“The sound of your cleaning machine was easy to take.  And you were very personable and professional in your manner.”

L.B.,Amberwood Village, Stittsville

“You gave my carpets the most thorough cleaning ever.  You were prompt, neat and courteous and very professional.”

Gabrielle Lenz,Manotick

“I thought you were really expensive.  But your knowledge of carpet cleaning and your method sounded to be the most thorough.  You sounded trustworthy; you were very polite and courteous.  I was happy that the black along the walls in the living room came out of the carpet and so did the grease stain.”

Ann McLeod, Orleans

“What I enjoyed the most was that you were professional, personal—it was about us first … the carpet second.  You provided info over the phone to make us feel comfortable.  You are the one cleaner for us!  When you arrived for the quote you were professional and personable—suggested options all before the sale was made.  We will not hesitate to use you or refer you at any time in the future.”

Brett Martinson, Leslie Park

“You were early!  Don’t come too early (5 minutes early maximum).  Thanks for being in and out fast.  Great ad in the Yellow Pages:  “How to” recording on your phone message.  You are very friendly, good-hearted and a good listener.  You took time to answer my questions no matter how absorbed you were in the cleaning.”

Donna Godfrey, Redwood Park

“Your cleaning is terrific!  I feel that you are 100% trustworthy.  Professional in your manner?  Absolutely!!!  And reliable, thorough, friendly.  My Mom referred your service to me and we will certainly use you again.  By the way, here are two of my friends who would love your service too.”

Christy Galloway,Central Park

“We appreciate your professional approach and your concern about customer satisfaction.  You were on time and neat and courteous”

Bob & Mary Atkinson, Stittsville

“You were affable, offering friendly and courteous service.  My upholstery and carpet appear utterly renewed!  This is my first experience with Ideal.  It will not be my last.”

John Clarke, The Glebe

“Thanks so such for re-arranging my bedroom after you cleaned!  You were really thorough.  I was happy to see you trimming the loose threads on my berber carpet.”

Elizabeth_______,Kanata Lakes

“I work from home, so I appreciated that you did not need to be micro-managed.  You cleaned my furniture and carpet as you would your own.  Thanks for being so professional!”

Sandy Reiter,Kanata

“I particularly appreciate your attention to detail, your efficiency, and the care you took with my furniture and belongings.  The cleaning was done as promised—thoroughly and respectfully.  This is the first truly professional carpet cleaning I’ve ever had (in 30 years)!  Although my carpet is old and worn, you have restored it to the best condition it could be.”

P.C, Country Place

“You were courteous, punctual, most professional, thorough, and above all most knowledgeable!  Your “Stay Clean Program” is an excellent idea.”

Tara Moulton, Manotick

“Great job, given the state of my rugs!  Here are 3 referrals.  Others may call.”

Cheryl Stout, Hunt Club Woods

“I enjoyed your attention to detail and your willingness to clean my front and side door mats at no extra charge.  My very old, worn out, stained white carpet has been given a new lease on life.”

Anne Sturgeon, Stittsville

“I appreciate your good work and have referred you to my friends and to my next door neighbour.  You were reliable.  I liked that you followed up with immediate response to re-clean particular problem spots.  Honest, conscientious service was provided.  Professional approach.”

F. Silver, Amberwood Village, Stittsville

“Here’s what  I enjoyed most about your service:  First, the courtesy you showed.  It didn’t stop upon completion of my cleaning.  You were absolutely professional in your manner.  Second, I found your work was at a reasonable cost.  This is the most thorough carpet cleaning I’ve had.  You exceeded my expectations.”  Valerie Grimes, Manotick

“We fully expected a negative result with the state of our carpet. (10 years of grime likely).  But were astonished with the overall result at a reasonable cost.  What I enjoyed as well was that you were efficient and well organized.  Pleasant company, attention to detail, flexible schedule, convenient.  Do you do windows too?”

Colleen Ringelberg,Flewellyn Rd.

“Our expectations were high, and we enjoyed that you met every one of them.  We particularly appreciated your professional manner with no extra sales pitch.  We will be happy to recommend your service to any of our friends who are looking for good thorough carpet cleaning.”

D & L, Kanata Lakes

“Fast, efficient and professional.  Arrived on time, very careful to protect furniture and furnishings.  This is the most thorough carpet cleaning I’ve had.”

John Deknatel, Fisher Glen

“I am amazed at the cleaning!  I’ve had my carpets cleaned before, but not like this.  When I went to see my bedroom, which was the worst carpet in our home, I was very pleased.  I remember feeling this good when my carpet was new.  I appreciate your friendly approach, even with my cat.  No fuss.  And you did not make me feel that my carpet needed a miracle (even though I thought it did)”

Clare Gagnon, Dunrobin Road

“Perfectly neat and courteous, absolutely professional in your manner.  You were thorough, friendly, on time.  This is my first experience with Ideal Carpet Cleaning, but I was very impressed with the service and my carpet has some “life” put back into it!  I would highly recommend you to my friends.  It was a cleaning done with care.”

Jennifer Mucz,Kanata Lakes

“Thanks for a great job!  I was pleased with your professionalism and thoroughness.  You were very pleasant to have in the house.  “A nice guy.”

Cheryl Fleming, Country Place

“I just wanted to say thank you for the coupon to Bella’s Bistro.  I went for lunch yesterday with two friends and we not only had a lovely meal but also felt very pampered by the excellent service.  Once again, thank you for your very thoughtful gift.  See you in the spring.  Happy Groundhog Day!”

Margo & Tony Humphreys, Orleans  

“Thank you for giving us the coupon for Bella’s Bistro.  We went on the last day of March and had a good dinner.  We do not eat out often but it is still a treat for me (the cook).  I have given your name and number to a friend and she may call you re rug cleaning or house cleaning.  We too will call you re rug cleaning in the summer.  Thanks again.”

Marjorie Jefferson

“You were great!  You cleaned around the walls where dark buildup had not been cleaned by my previous carpet cleaning company.  I liked that you were on time, organized and efficient.  You exceeded my expectations.  It was the most thorough cleaning ever.”

Brenda Jensen, Manotick

“Dear Bruce:  Please accept my sincere thanks for removing the stains in my carpet.  I really appreciate your personal attention and your lesson in stain removal.  I will not hesitate to recommend you to all my friends and clients.  I’ll call you in the fall.”

Regards, Anne Nininger, Alta Vista

“Hi Bruce:  Thank you so much again for cleaning our very dirty area rugs—kids, dogs, etc. etc.  But always you bring them back.  Ben is a real asset to your company as well.  Thank you Bruce.”

Mary Lindsay,Island Park